Terms and Conditions

The following Betting Rules regarding the bookmaker 1xBet (hereinafter referred to as the Rules) regulate the manner in which bets are accepted, winnings are paid and disputes are resolved, as well as the specific features of certain bets for certain sports.

These Rules will govern all other relationships between the bookmaker 1xBet and the customer. These Rules will apply to betting on the website and at 1XBET betting facilities.

General Terms and Definitions

Bet

A risk-based agreement for potential winnings entered into between the customer and the bookmaker in accordance with established Rules, where the fulfillment of that agreement is contingent upon an event whose outcome has not yet been determined. Bets are accepted according to the conditions given by the bookmaker.

Outcome

It is the result of the event (event) on which the bet is placed.

Customer

An individual who places a bet on the house about an outcome.

Bet Cancellation

An outcome where bets are not settled and winnings are not paid. According to the Rules, in case of “bet cancellation”, the agreement between the bookmaker and the customer will be considered null and void and the bet will be refunded.

Regular Time

It is the time of the match according to the regulations of the relevant sport, including time added by the referee. Regular match time does not include overtime, overtime, penalty shootouts, etc.

General Terms

  1. The betting company 1xBet offers wagers on sports and various events across the globe.

Only people who are at least 18 years old or of legal age in their jurisdiction (if that age is greater than 18) can place bets, and they must accept the bookmaker’s Betting Rules. The user will be responsible for any breach of this policy.

  1. By signing up and participating on the site, you verify that you do not have a gambling addiction.
  2. The following people are prohibited from making bets:
  • Those who are under 18 years old at the time of betting;
  • Individuals who are actively involved in the events being wagered on (such as athletes, coaches, referees, club owners or management, and others who can affect the event’s outcome), along with anyone acting on their behalf or associated with them;
  • Representatives of other bookmakers;
  • Individuals who are legally barred from entering into agreements with a bookmaker.
  1. The bookmaker has the right to refuse bets from customers who do not follow these Rules. They can also decline any type of bet from a customer who breaches social norms and public order.
  2. The bookmaker can reject a bet from any person without needing to provide an explanation.
  3. All bets will be settled according to the information given by the processing center.
  4. Winnings will be paid to the bettor within thirty calendar days following the official announcement of the results of the most recent event on the bet ticket.
  5. After receiving their winnings, the bettor should verify if the amount is accurate. If the bettor believes there is an error in the winnings, they must inform the bookmaker, providing their account number, date, time, event, stake, selection, odds, and reasons for the dispute. Claims regarding winnings must be submitted within ten days, along with supporting documents for the complaint. If the complaint lacks sufficient grounds, it will be returned without review. For Cyber-Live games, claims related to bet calculations are accepted for 72 hours after the game concludes.
  6. A bet made by the customer is considered a win if all outcomes outlined in the bet are correctly predicted.
  7. Betting conditions (like odds, handicaps, totals, and maximum bet limits) might change after a wager is placed, but this won’t influence the terms at the moment the wager was made. Customers should verify any updates in the existing pre-match markets before finalizing an agreement.
  8. In the event of a technical error that prevents the live broadcast from finishing, bets placed on Esports Live will only be refunded if the event does not occur or if the bookmaker fails to settle the bets on that event.
  9. If an employee makes a mistake when accepting bets (such as clearly incorrect entries in the event list, inconsistent odds between different betting markets, etc.), or if a bet violates these rules, or if there are any other indications that the bet is incorrect, the bookmaker has the right to declare that bet void. Refunds for such bets will be processed at odds of 1.
  10. In cases where the odds are clearly incorrect, those bets will be settled based on the final result according to the applicable odds for that specific market.
  11. If there are doubts about the non-sporting format of the matches, the company reserves the right to block bets on the sporting event prior to the final outcome of an international organization and to declare the bet invalid if it is determined that a non-sporting match took place. Payments for these bets will be made at odds of “1”. Management is not obligated to provide evidence or conclusions to customers.
  12. If the receiving party does not respond to a complaint within the specified period, the party alleging a violation of their rights can take legal action in a court located in the country where the bookmaker is registered.
  13. Customers will be informed if these rules are changed. Bets placed after the announced date will fall under the revised Rules, while previously placed bets will stay as they are.
  14. A loss of connection when confirming a bet will not lead to the cancellation of that bet.
  15. By placing a bet, the Customer acknowledges and accepts these Betting Rules.
  16. Bet settlements and winnings will be based solely on the results provided by the bookmaker. Complaints regarding the results, dates, or actual start times of events will be addressed with official documents from the respective sports federations.
  17. The bookmaker will not consider any complaints related to the transliteration or translation of team names, player surnames, or sports venues. Tournament titles are provided for convenience and any inaccuracies in them will not result in a refund of stakes.

I am Vikram Singh, chief financial officer of 1xBet company in the Indian market. With huge financial potential, the 1xBet brand is a reputable and safe place for you to experience online betting games.
Email: [email protected]

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