KYC Policies

At 1xBet, we are committed to ensuring the highest level of compliance with national and international regulations regarding the prevention of money laundering, terrorism financing, and fraud.

As part of this commitment, we adhere to Know Your Customer (KYC) policies, ensuring that all customers engaging with 1xBet in the Indian market undergo the necessary identity verification processes. This policy applies to all users, ensuring transparency, security, and regulatory compliance.

Objective

The primary objectives of 1xBet’s KYC policy are:

• To verify the identity of customers to prevent identity theft, money laundering, and fraudulent activities.
• To ensure compliance with local and international regulations, such as the Prevention of Money Laundering Act (PMLA), 2002, and other relevant Indian laws.
• To promote a safe and responsible gaming environment.
• To protect the integrity of 1xBet’s platform and its users.

Customer Identification Process

Before accessing 1xBet’s services, every customer from India is required to go through the KYC process. The following steps are involved:

Personal Information Collection

Customers are required to provide accurate personal details, including:

• Full legal name
• Date of birth
• Residential address
• Contact details (email, phone number)
• Nationality

Document Verification

To validate the information provided, customers must upload or submit copies of the following documents:

• Proof of Identity (POI): A government-issued photo ID such as an Aadhaar Card, Passport, Voter ID, or Driver’s License.
• Proof of Address (POA): A recent utility bill, bank statement, or any other document showing the customer’s residential address.
• Proof of Age: Customers must be at least 18 years of age, and documentation proving this must be submitted.

Verification Methods

1xBet uses both manual and automated verification methods to authenticate the submitted documents. Our verification team may request additional documents if any discrepancies or issues arise during the verification process.

Facial Verification

In certain cases, 1xBet may require facial recognition or a live photo of the customer holding their ID document to verify their identity.

Timing of KYC

KYC verification must be completed:

• At the time of registration: Basic personal details are collected during the registration process.
• Before deposits: Customers may be required to complete KYC before making their first deposit.
• Before withdrawals: All withdrawals are subject to full KYC verification. If KYC is incomplete, withdrawal requests will be denied until the verification process is concluded.

Updating KYC Information

It is the responsibility of the customer to ensure that all KYC information provided to 1xBet is accurate and up-to-date. In the event of any changes (e.g., address change), customers must promptly update their details through their account settings or by contacting customer support.

Data Privacy and Protection

1xBet is committed to maintaining the privacy and security of customer data. All information collected as part of the KYC process is handled in accordance with the Information Technology Act, 2000 and the Personal Data Protection Bill (PDP), 2019, ensuring that customer data is stored securely and used solely for the purposes of identity verification and compliance with legal obligations.

• All personal data is encrypted and stored on secure servers.
• Access to KYC data is strictly limited to authorized personnel.
• Customer data will not be shared with third parties except where required by law or regulatory authorities.

Consequences of Non-Compliance

Failure to complete the KYC process may result in:

• Account suspension or restriction.
• Inability to deposit or withdraw funds.
• Closure of the account.

Additionally, if false or misleading information is provided, 1xBet reserves the right to terminate the customer’s account and report suspicious activities to the relevant authorities in India.

Risk Management and Monitoring

As part of our KYC process, 1xBet employs ongoing monitoring mechanisms to detect any suspicious activity, including but not limited to:

• Large or unusual transactions.
• Patterns indicative of fraudulent behavior.
• Multiple accounts are linked to the same individual.

If suspicious activity is detected, 1xBet reserves the right to:

• Conduct enhanced due diligence.
• Suspend or terminate the customer’s account.
• Report the activity to the appropriate financial authorities, in line with PMLA regulations.

Enhanced Due Diligence (EDD)

For customers classified as high risk (e.g., large volume players, politically exposed persons), 1xBet may perform Enhanced Due Diligence (EDD). This includes additional document requests, more frequent monitoring of transactions, and in some cases, in-person verification.

Jurisdiction and Compliance

The 1xBet KYC policy is designed to comply with the following Indian regulations:

• Prevention of Money Laundering Act (PMLA), 2002.
• Information Technology Act, 2000.
• Reserve Bank of India (RBI) guidelines.
• Any other relevant local or international laws governing identity verification, anti-money laundering, and counter-terrorism financing.

All disputes related to KYC compliance will be subject to the jurisdiction of courts in Mumbai, India.

Amendments

1xBet reserves the right to modify or amend this KYC policy at any time, with changes taking effect as per the terms communicated to customers. Any changes will be in compliance with the latest legal and regulatory requirements in India.

Contact Information

For any questions or concerns regarding the KYC process, customers may reach out to 1xBet Customer Support at Contact 1xBet.

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This KYC Policy is an integral part of 1xBet’s commitment to promoting a secure and responsible gaming environment for its customers in India, ensuring compliance with all applicable laws and protecting the integrity of its platform.